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The right of withdrawal
The customer has the right the withdraw from this contract within 14 days of concluding it without stating a reason. The validity of the right of withdrawal expires 14 days after the day on which you have gained possession of the ordered goods or on which a third party, other than the delivery company and indicated by you, has gained possession of the ordered goods.

In order to withdraw from the contract, you have to let us know about the decision to do so by means of an unequivocal statement (sent via post or email). You can use for this purpose this form (download), but this is not mandatory. However, in order to facilitate the process of withdrawal, we advise you to use the aforementioned form and to send it to us alongside the goods. This will considerably facilitate the operations of our customer support team.

Contact details:
ul. Nilskiego-Łapińskiego 46
18-100 Łapy 

In order not to exceed the period of withdrawal, it is necessary that you inform us of your intention to avail yourselves of your right of withdrawal before the period of withdrawal elapses.

The consequences of withdrawal
In case of your withdrawal from this contract, we return all the payments made by you immediately, within 14 days of receiving information about your decision to avail yourselves of your right of withdrawal from this contract. The return of the payment can be held up until the goods are sent back or else a bill of return is received by us, depending on which happens first.

The goods should be sent back or returned to the following address: ESPIR S.C. 46 Nilskiego-Łapińskiego St., 18-100 Łapy, or to a return point in your country, immediately and in any case no later than 14 days from the day you took possession of the goods. The withdrawal period is not exceeded if you return the goods within 14 days of receipt. Customers are required to bear the cost of return shipping of the goods. You are liable only for defects arising on the goods as a result of using them in a manner other than necessary to familiarize yourself with their nature, character and functions. We do not accept return shipments paid on delivery.

Packeta's address
Packeta eCommerce GmbH 91889652 Postfach 3. Litschauer Straße 7. 3860 Heidenreichstein
Belgium Lucia Kovacova EXPANDECO – PACKETA 91889652 Nieuwe Weerd 22. 3650 Dilsen - Stokkem
ECONT/PACKETA (COLETARIA.RO) 91889652 Office ECONT RUSE DRUZHBA, RUSE 7000, bul. Vasil Levski 4, Bulgaria
Packeta International s.r.o – HR post 91889652 Poštanska 9. 10410 Velika Goricač
Czech Republic
At Packeta's point. Customer number: 91889652
Omniva EE (sorting center) – Packeta International, 91889652 Rukkitee 7, Lehmja 75306, Harju maakond Estonia
Packeta International – 967337, 91889652 c/o Asendia Germany, Rue Ettore BUGATTI, PFC Erstein, ZI Ouest – BP 110, 67119 Erstein
Germany 91889652 Schlossplatz 2, 086 48 Bad Brambach
Packeta International, 91889652, Geniki Taxydromiki hub Thessaloniki, Esoteriki Periferiaki (Internal Ring Road), ThesiDialogis OSE – Parodos Sof.Venizelou, 54628 Thessaloniki
At Packeta's point. Customer number: 91889652
Packeta International c/o BRT Spa, 91889652 Via Marinoni 1, 33057 Palmanova (UD) - Tylko przewoźnikiem Bartollini
Omniva LV (sorting center) – Packeta International, 91889652, Dzirnieku iela 24, Mārupe, Mārupes novads, LV-2167 Latvia
OMNIVA LT – Packeta (ESPIR/OMBRE) 91889652, Perspektyvos g. 32, LT-52104 Kaunas, Lithuania
Packeta International – Correos Express 91889652, C/ Banús s/n, nave 5, CIM VALLES, 08130 Santa Perpetua de Mogoda, BARCELONA (SPAIN)
Packeta Romania s.r.l., 91889652 Strada Virginia Nr. 4, 077096, Dragomirești-Deal, Ilfov, CTPark A1 Km13
At Packeta's point. Customer number: 91889652
Packeta International_ DPD d.o.o. 91889652 Celovška 492 1210 Ljubljana-Šentvid
Packeta International – Correos Express 91889652 C/ Banús s/n, nave 5 CIM VALLES. 08130 Santa Perpetua de Mogoda BARCELONA (SPAIN))